We work with Chase Freight Ltd and together we aim to provide you with a delivery service that is convenient and cost effective and reaches you on the day you expect

We constantly monitor our delivery service levels to ensure these high standards are met. We fully appreciate that needs vary depending upon the time of the parcel requirements of your own choice, therefore we offer a range of timed delivery services including 9.00am, 10.00am, Pre 12:00pm, Next day, 48 hrs and Saturday morning  services to suit all situations.

We must receive orders by 1pm to have next day delivery. All orders received after this time will be allocated for delivery to the day after.

All parcel processing is with full track and trace, digital signature capture. Parcels can be tracked throughout their journey providing you with full visibility

Any date or time period for delivery should be considered for guidance only (as delivery times are not guaranteed by the couriers), and not forming any part of a guarantee. Talard Thai Ltd accepts no responsibility for loss or inconvenience caused as a result of delays in deliveries by us or our suppliers and are unable to refund delivery charges in cases of late/delayed delivery. 

Frozen products dispatched to Mainland UK destinations may be partly or fully thawed upon delivery next working day, particularly if a package contains a small quantity of frozen items. It is recommended that such products are consumed within 24 hours and not refrozen.